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‎11-10-2022 04:19 PM - last edited on ‎04-02-2024 11:41 AM by Mercedes_O
Hi!
I made a report with all the printers. It was working fine, with all the correct information. After I migrated LS from Windows 10 PC to a server, all printer models started to show F-SERIES instead of ECOSYS P3155dn, for example.
The server have same IP.
What am I missing?
Solved! Go to Solution.
‎11-14-2022 08:26 AM
Hello there!
This is a known bug that will be addressed in a future Lansweeper release. Meanwhile, you can use the workaround as explained in this forum post: https://community.lansweeper.com/t5/forum/wrong-kyocera-model-scan/m-p/62306#M35690
‎11-14-2022 10:35 AM
Ty, it works now.
‎11-14-2022 08:26 AM
Hello there!
This is a known bug that will be addressed in a future Lansweeper release. Meanwhile, you can use the workaround as explained in this forum post: https://community.lansweeper.com/t5/forum/wrong-kyocera-model-scan/m-p/62306#M35690
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