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‎06-28-2019 09:19 AM
Hello,
I would like to receive user tickets by email, I have tried but I am not coming.
I followed the official support provided by the site, but it doesn’t work.
Someone can help me please?
I would like to receive user tickets by email, I have tried but I am not coming.
I followed the official support provided by the site, but it doesn’t work.
Someone can help me please?
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‎07-12-2019 11:10 AM
Here is an article that might help if you haven't taken a look at them yet. Otherwise, contact our support team.
https://www.lansweeper.com/knowledgebase/emails-not-imported-as-tickets-into-the-help-desk/
https://www.lansweeper.com/knowledgebase/emails-not-imported-as-tickets-into-the-help-desk/