Repair / Service History

[cboone]

Some way to keep track of, and report on asset repair service would be great. Could be simple like date of service, problem, resolution, time expended, and parts cost.

[Susan_A · Accepted solution]

Our upcoming help desk will be ideal for this. You'll be able to:

• Create a "repair service" ticket type.
  
• Configure custom fields for that specific ticket type.
  
• When a repair is needed, create a ticket, fill in the required fields and attach the related asset.

If you have not already done so, contact support@lansweeper.com to be added to our help desk beta testers.