cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bmerri19
Engaged Sweeper
Hello,

On initial scanning/discovery and since we have so many users at home on our VPN, the computer manufacturer is being reported as our VPN (Sonicwall). Not sure why it's not fully querying the actual computer device, but seems to pull based on what network the device is connected to.

I'd rather not wait for everyone to get back in the office for an accurate inventory (will it update or change the manufacturer?).

Thanks,
Brian
1 REPLY 1
ErikT
Lansweeper Tech Support
Lansweeper Tech Support
Hi Brian,

I would recommend dropping an email to support@lansweeper.com. Our technical support team will be happy to assist you with further support regarding your inquiry.