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Enterprise Options in Menu Bar/Configuration

How do I get the Enterprise Options to show up in the Configuration tab in the Menu? On the Menu bar, click on Configuration and Enterprise Options is not listed under Scanning Setup.I am using a licensed version 8.4xxxxx. Updated as of last night.

mk by • Engaged Sweeper
  • 2197 Views
  • 1 replies
  • 0 kudos

INFO DateTimeService time refresh

In "C:\Program Files (x86)\Lansweeper\Service\errorlog.txt"I have a bunch of:INFO DateTimeService time refresh: service UTC+1, database UTC+1Clients and server are on NTP, clocks looks exact.What is the source of this "INFO" and how to fix it ?

miharix by • Engaged Sweeper II
  • 3469 Views
  • 2 replies
  • 0 kudos

RPC Unavailable error

I've turned off the windows firewalls on source and target machines, I've tried everything outlined in the troubleshooting KB doc. My lansweeper scanning account has local admin on all domain machines. When I use the connection tester, everything sho...

MrGreeno by • Engaged Sweeper
  • 1621 Views
  • 0 replies
  • 0 kudos

SAML or Azure AD authentication on portal

Hello, We appreciate MFA feature that was released in May2021 however some companies would prefer to use their own identity service like Azure AD, Okta or Google. Providing third party identity service integration will reduce authentication security ...

san_gohil by • Engaged Sweeper
  • 1284 Views
  • 1 replies
  • 3 kudos

Exclude Search

Is there some syntax that when using the Search field in Ticket filtering to exclude the terms I enter?For example: I'd like to show all tickets except those that contain the phrase "Testing"In effect a "Not" operator. Similar to using quotes for p...

mstefka by • Engaged Sweeper
  • 3807 Views
  • 1 replies
  • 3 kudos

Does technical support for LS really respond?

I've had a critical issue with Lansweeper the last month, which I combed the forums and web for an answer to, but couldn't find anything, so, as suggested, I mailed support about it almost a month ago (5/19). It's now become a critical matter with ac...

Jon_Uzel by • Engaged Sweeper
  • 4372 Views
  • 4 replies
  • 0 kudos