
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-14-2016 02:39 PM
Hi,
Having the ability to schedule tickets for daily / weekly / monthly tasks would be great?
Anything in the pipeline?
Thanks!
Having the ability to schedule tickets for daily / weekly / monthly tasks would be great?
Anything in the pipeline?
Thanks!
Solved! Go to Solution.
Labels:
- Labels:
-
General Discussion
1 ACCEPTED SOLUTION
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-08-2016 11:11 AM
Unfortunately there's no feature in Lansweeper to directly schedule tickets. There are some workarounds, however.
- You could make use of the calendar feature to setup notifications for when tickets need to be created manually
- This is kind of a dirty workaround, but you could set up an email alert under Configuration\Email Alerts targeted to your helpdesk email address, scheduled for whichever time you want a ticket to be created, you could use a report that is relevant to the ticket.
2 REPLIES 2
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-08-2016 11:11 AM
Unfortunately there's no feature in Lansweeper to directly schedule tickets. There are some workarounds, however.
- You could make use of the calendar feature to setup notifications for when tickets need to be created manually
- This is kind of a dirty workaround, but you could set up an email alert under Configuration\Email Alerts targeted to your helpdesk email address, scheduled for whichever time you want a ticket to be created, you could use a report that is relevant to the ticket.

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-08-2016 10:34 AM
UP
