Schedule Regular Tickets

[itsupport_devon]

Hi,
Having the ability to schedule tickets for daily / weekly / monthly tasks would be great?

Anything in the pipeline?

Thanks!

[Bruce_B · Accepted solution]

Unfortunately there's no feature in Lansweeper to directly schedule tickets. There are some workarounds, however.

• You could make use of the calendar feature to setup notifications for when tickets need to be created manually
  
• This is kind of a dirty workaround, but you could set up an email alert under Configuration\Email Alerts targeted to your helpdesk email address, scheduled for whichever time you want a ticket to be created, you could use a report that is relevant to the ticket.

[Orzka]

UP