SNMP for Cisco

[Okan]

I am trying to configure Lansweeper to scan our Cisco switches. I have Level 1 access http://10.XXX.XXX.X/level/01. But when I just enter only the IP address, it is asking for Level 15 access. When I use the Devicetester, I get the following messages. What am I missing?

Lansweeper DeviceTester 5.2.0.2
Scanning Lansweeper Service (on this machine)..
Status: Running
Version: 5.2.0.27
Pinging 10.XXX.XXX.X
Ping ok.
Scanning TCP ports..
Open ports:
22 (SSH)
80 (HTTP)
443 (HTTPS)
Closed ports:
21 (FTP)
23 (Telnet)
25 (SMTP)
135 (EPMAP)
139 (NetBIOS Session Service)
3389 (RDP)
445 (SMB)
9100 (Jetdirect)
16992 (Vpro HTTP)
16993 (Vpro HTTPS)
Scanning netbios (UDP)..
Could not scan netbios
Scanning SIP..
Error: No reply
Scanning HTTP..
Url: http://10.XXX.XXX.X
Error: The remote server returned an error: (401) Unauthorized.
Response Uri: http://10.XXX.XXX.X/
Connection: close
Accept-Ranges: none
Date: Wed, 25 Feb 2015 14:31:55 GMT
Server: cisco-IOS
WWW-Authenticate: Basic realm="level_15_or_view_access"
Scanning HTTPS..
Url: https://10.XXX.XXX.X
Certificate issuer: CN=IOS-Self-Signed-Certificate-3941208704
Error: The remote server returned an error: (401) Unauthorized.
Response Uri: https://10.XXX.XXX.X/
Connection: close
Accept-Ranges: none
Date: Wed, 25 Feb 2015 14:31:56 GMT
Server: cisco-IOS
WWW-Authenticate: Basic realm="level_15_or_view_access"
Scanning SSH..
SSH server: SSH-2.0-Cisco-1.25
Error: No password
Scanning SNMP..
SNMP disabled or wrong community
Scanning VPRO RMCPPing..
No reply to RMCP ping
Done.

[Susan_A · Accepted solution]

Question received and answered via email as well:

Hi,

this part of the devicetester output is coming from HTTP scanning:

Scanning HTTPS..
Url: https://10.XXX.XXX.X
Certificate issuer: CN=IOS-Self-Signed-Certificate-3941208704
Error: The remote server returned an error: (401) Unauthorized.
Response Uri: https://10.XXX.XXX.X/
Connection: close
Accept-Ranges: none
Date: Wed, 25 Feb 2015 14:31:56 GMT
Server: cisco-IOS
WWW-Authenticate: Basic realm="level_15_or_view_access"

while this part is from SNMP:

Scanning SNMP..
SNMP disabled or wrong community

This means that likely SNMP is disabled on this switch, or under Configuration\Scanning credentials you didn't enter and/or map the correct SNMP credential (SNMP community password) to this switch.

We recommend first reviewing your settings under Configuration\Scanning credentials in order to scan this device with SNMP. Afterwards try rescanning the asset. This will return most data. We use HTTP only for some specific asset types like web servers.