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Resolved! Aruba VLANs Not Showing Up

We have some new switches: 6200F 24G & 48G CL4 4SFP+370W Switches They have 2 VLANs the default which is #1 and a guest wireless VLAN #125When a switch is selected in Lansweeper the VLAN column only shows the default VLANAll the ports are configured ...

KHoegeman by Engaged Sweeper
  • 3276 Views
  • 5 replies
  • 0 kudos

Selectable assets in custom report

Hi, I'm making custom reports to filter the exact assets I need to query frequently. These are usually assets belonging to different departments.I want to be able to select individual assets in this custom report, so I can deploy software to specific...

CCal by Engaged Sweeper II
  • 623 Views
  • 1 replies
  • 0 kudos

Shutdown PCs daily

I have a PowerShell script that shuts down all PCs within a specified time. The script consists of 2 scenarios;1. A pop-up message to inform the user that the PC will be shut down in 10 minutes and allow a user to cancel the shutdown task if they cli...

AL13 by Engaged Sweeper
  • 1167 Views
  • 2 replies
  • 0 kudos

Creating a report of closed tickets with a filter

Hello,Basically I am looking to create a report for tickets closed for a specific timeframe (2/6/2024-2/6/2025) for all agents, but I want it to not count tickets with 'PRTG' in the title since those tend to just be tickets we autoclose. Is this poss...

Licence

Hi,There is a way for assets "not scanned" don't take a licence?Thanks

Layer 3 Switch uplinks not mapped correctly

In our environment we have several switches that use layer 3 (IP) connections. For example Distro Closet has 5-10 sets of /30s and each one is the connection to another switch. How do I get these to be recognized in Lansweeper correctly. 

robatROH by Engaged Sweeper
  • 684 Views
  • 1 replies
  • 0 kudos

Licence Renewal

Hi,Our Lansweeper licence renewal is due soon and I'm trying to get in contact with the sales team. I've tried the online form however I didn't receive a response and no one available to speak to when I called. Does anyone have an email address for t...

ITTech by Engaged Sweeper
  • 876 Views
  • 1 replies
  • 0 kudos

Resolved! DNS Names showing as IP-X.X.X.ec2.Internal

Good morning.  Back in August 2023 we migrated our Lansweeper server to AWS.  Since then, the scan server has been picking up what it things are new devices with names formatted as "ip-10-212-6-6.ec2.internal".  I for the life of me cannot figure out...

dlafleur by Champion Sweeper
  • 2668 Views
  • 2 replies
  • 0 kudos