Hello,
we are trying to get SNMPv3 to work in lansweeper. when we scan a printer with v2 on it gives us all the info, the toner, the mac, everything. With SNMPv3 it sees the printer but doesnt pull any info, everything needs to be put in manually. we have tried the lansweeper snmp tool and it fails when we put in our credentials. the SNMP service is started on the lansweeper server and all the info in lansweeper is correct. we have a print server running FMAudit and WebJet admin using SNMPv3 and all the machine respond just fine as they should, we used snmp tester to confirm the credentials were working and it came back as correct. Does the lansweeper server need to be configured in someway to allow for SNMPv3 scanning. we followed all the documentation here, https://www.lansweeper.com/kb/108/creating-and-mapping-scanning-credentials.html, and https://www.lansweeper.com/kb/162/network-device-scanning-requirements.html, and is still isnt not working. What would the next step be or is there any other way to troubleshoot the connection issue.
