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Resolved! Outgoing Email Template- Priorities missing

When adding an outgoing email template if I choose a "default" ticket state that lansweeper starts with such as "Closed", "Open", or "In Progress", I am not able to choose an appropriate ticket priority (such as high, medium, low). The prepopulated E...

Cognitnaut by • Engaged Sweeper II
  • 4230 Views
  • 3 replies
  • 0 kudos

Resolved! Deleting a Ticket

How do I completely delete a ticket from the Help Desk system?Thanks.

HarkinsIT by • Champion Sweeper
  • 12917 Views
  • 4 replies
  • 0 kudos

Scan domain from workgroup server

Hi, we've deployed a scan server in workgroup, we're trying to scan domain's server with Domain Admin credentials and with Local Admin Credentials both. The scanning error is ACCESS DENIED only on WMI Query, we tested it using TestConnection.exe . On...

Marinello by • Engaged Sweeper
  • 2692 Views
  • 3 replies
  • 0 kudos

Meet our featured Community Hero

Happy Friday all! Be sure to say congrats to @Hendrik_VE  if you see him around the Community  Community Hero of the Month: January 2023 - Lansweeper Community - 66012  

Merging domains (eg contoso /contoso.local)

Dear team, I am using several lansweeper installation. My main concern is mostly the mechanism how duplicates are handled. In my last installation I have a mixture of scanning IP ranges and using agents for home office / remote office users. Mostly I...

BuckRogers by • Engaged Sweeper II
  • 1507 Views
  • 0 replies
  • 0 kudos

Resolved! Problem with LSAgent Relay

Hello, I have a problem, my agents don't show up on the Agent relay. When I check the logs I get an "AgentIsNotEnabled" error.   2023-02-14 10:39:42,431 [5] INFO Reading ini file.2023-02-14 10:39:42,498 [5] INFO Getting asset id2023-02-14 10:39:42,49...

spichol by • Engaged Sweeper
  • 3850 Views
  • 2 replies
  • 0 kudos

Error: "The IP range overlaps with an existing one."

We are actively deploying LS to our dozens of plants and have encountered a problem. Since some plants use the same private IP address space within their respective VLANs, Lansweeper is generating the following error when we attempt to create an IP a...

IIS App Pools

Good MorningWhat is the easiest way to generate a report that will list all the APP Pools names on my IIS servers? Didnt see anything native in Lansweeper. So I'm assuming I have to custom build something.

JOrdonC by • Engaged Sweeper
  • 3312 Views
  • 1 replies
  • 1 kudos