SQL Servers CVE false positive ?

[ti]

Hi!

I have 2 (maybe more) servers with sql servers, one with Mysql server, 8.0.41 and another with PostgreSql v 17.4-1
Lansweeper gives multiple CVE for both, but most do not mention installed version or refers to previous versions ?
Should I just mark them ignored and keep going or am I missing something ?
AFAIK 8.0.41 is the most recent MySql LTS 8.0 version and should be clean ?

[DavidPK]

Hi 

Thank you for bringing your concerns regarding the vulnerability reporting on your SQL, MySQL, and PostgreSQL servers to our attention. You've highlighted a very common challenge with vulnerability scanners and risk insights: the potential for false positives. If you believe these to be false positives please create a support case so that we may investigate further. 

  Please open a ticket in our support portal.

Provide the following information:

• Cloud Site Name or the Cloud Site ID,  which can be found  on your site under "Configuration" → "Site Settings"  
• Asset Key:
  • The Asset Key is the string on the website URL just after the string asset and delimited by two consecutive slashes (e.g., https://app.lansweeper.com/mycloudsite/asset/70ac2cd0-96d1-38d1-91b0-ed7f7a84f6eb/, also see reference screenshot below.
• CVE Identifier: Include the CVE identifier if the issue relates to a known vulnerability.
• Security Patches: Specify any relevant security patches applied.
• OS Build: Provide the operating system build/version associated with the issue.
• Output from the GatherLogs tool as described here: https://community.lansweeper.com/t5/troubleshooting/collecting-files-for-lansweeper-support/ta-p/647...

[ti]

Thank you for the quick answer,  for some reason the support portal will not let me open a case, Is there another way to submit the informations required ?

[Katgroup]

Hi ti,

You can follow these steps and one of our team members will check your support portal access:

• Contact Sales & Customer Service - Lansweeper
• Select “I have a question about the Support Portal” in the How can we help you today? box.
• Type a full description of your support portal issue in the Anything else? box and submit your request.