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Rescanning assets after switching azure vnet

Hi,I have used lansweeper to scan our azure networks and it has been working great, but on a few linux hosts that used to have public IPs I have now changed them to another subnet. I can SSH from the lansweeper machine and ping etc. (they are on the ...

tbal by • Engaged Sweeper II
  • 6730 Views
  • 3 replies
  • 0 kudos

Every action pushes back to login page

We have an issue with Lansweeper and logins, where myself and another admin (the only two people in the org who actively use LS) are pushed back to the login page every single time a new action is performed.Login: Successful.Click Servers tab follow...

jdj522 by • Engaged Sweeper
  • 4798 Views
  • 1 replies
  • 0 kudos

Resolved! LANSweeper GPO not working

Hi,I need your help regarding the logon vbscript for LANSweeper, I have followed this KB: https://www.lansweeper.com/kb/282/how-to-scan-windows-computers-with-the-lspush-scanning-agent-in-a-group-policy.html, but still the client is not reporting bac...

Champ14 by • Engaged Sweeper II
  • 14415 Views
  • 6 replies
  • 0 kudos

Help Removing 4800 Synced Users

Hi everyone,Firstly, I'm just now setting up the helpdesk ticket system of LS. We're working on switching over. Secondly, we have a basic license, one agent (just me) and less than 100 users in the office.Setting up the helpdesk inbound/outbound emai...

walker164 by • Engaged Sweeper II
  • 9423 Views
  • 4 replies
  • 1 kudos

Ticket Missing From "All Ticket" list

We have a ticket missing from the "All Ticket" list, even with all filters cleared.However if I use the Helpdesk>Go to Ticket> search and enter the ticket number, the ticket appears.It wasn't deleted, it wasn't merged... What could be causing this an...

citrix deployement

Hello. I'm testing a Citrix Receiver deployment. It uninstalls the Citrix Online plugin and installs the Citrix Receiver.I have everything run silent1. Online Plugin Check2. Online Plugin Uninstall - "\\*ourfileserver*\Clients\Citrix\Receiver\Recei...

dlabriola by • Engaged Sweeper
  • 10125 Views
  • 4 replies
  • 0 kudos

System with double network card imported twice

Hello,my network foreseen some systems with double network card, if we perform a 'range' scan on our networks the systems that have double network card are imported as two separate voices.Is there a way to avoid this?Thanks

fferrante by • Engaged Sweeper
  • 4624 Views
  • 1 replies
  • 0 kudos

Default ticket type for one specific user

I would like to configure a default ticket type for specific users in the lansweeper helpdesk system. So the ticket this user creates will be "it support" for example when the default ticket type for others will be "it project". Is it possible to con...

xPaul by • Engaged Sweeper II
  • 5327 Views
  • 1 replies
  • 0 kudos