Ticket Creation (Sent to User) - no other language

[Andreas_Krupp]

Dear Lansweeper Technician,

i have one Helpdeskuser. And as he logged in to the Lansweeperwebpage he was asked for the emailadress and the language.
Even if i have chosen german, no email replies like the "Ticket Creation (Sent to User)" are send in German, only in English.
Already edited the German translation of the template "Ticket Creation (Sent to User)".

What i am doing wrong?

Kind regards

[Andreas_Krupp]

Thanx for the info

[Bart_E]

At this moment, outgoing email templates are not yet automatically send to a user/agent according to the language they have set in Lansweeper. We already created a fix for this in our next update, which we will release in the next couple of days. We recommend keeping an eye on this page which lists the changelog.