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Andreas_Krupp
Engaged Sweeper
Dear Lansweeper Technician,

i have one Helpdeskuser. And as he logged in to the Lansweeperwebpage he was asked for the emailadress and the language.
Even if i have chosen german, no email replies like the "Ticket Creation (Sent to User)" are send in German, only in English.
Already edited the German translation of the template "Ticket Creation (Sent to User)".

What i am doing wrong?

Kind regards

2 REPLIES 2
Andreas_Krupp
Engaged Sweeper
Thanx for the info
Bart_E
Lansweeper Employee
Lansweeper Employee
At this moment, outgoing email templates are not yet automatically send to a user/agent according to the language they have set in Lansweeper. We already created a fix for this in our next update, which we will release in the next couple of days. We recommend keeping an eye on this page which lists the changelog.