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Find answers to technical questions about Lansweeper.

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Ping specific IP

hey everyone, I am wanting to ping a specific IP address that does not have an agent. I have set it as an IP Range and set a single IP. My question is where can I find the results of this specific scan that I setup?The scan looks like it is running, ...

gflure by Engaged Sweeper
  • 1784 Views
  • 4 replies
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Linking code error while setting up connection to cloud

Hi,I just installed the software on my local machine and wanted to connect to a cloud trial. But entering the linking code I copied online gives an error on the local machine:Is there only a certain part of the link that needs to be pasted? Any help ...

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Ksb by Engaged Sweeper
  • 1305 Views
  • 1 replies
  • 0 kudos

Unable to scan a non-domain W7 Asset

Hello,I have a Windows 7 machine on my network, but it is not part of my domain.LanSweeper can find it but cannot scan it, error "Scanning Access Denied".I have checked the user and password that LSweeper is trying to use when scanning this asset and...

TCS by Engaged Sweeper
  • 2543 Views
  • 1 replies
  • 0 kudos

Help Desk set CC'd user as ticket opener

Hello, I'm using a form to send helpdesk tickets to our Lansweeper helpdesk system. The problem is that the "From" field in the email coming from the form is the system account that is used to manage the form (M365 SharePoint / Lists / Forms whatever...

jussihi by Engaged Sweeper
  • 1158 Views
  • 1 replies
  • 0 kudos

Disable Agentless Windows Scanning Alltogether?

Is there a way in which you can disable agent-less windows scanning system wide?Would the option "Ignore Windows" in an IP Scanning target fit this purpose?And what to do with "Active Directory Domain" as a Target, this does not have that option.

jweyts by Engaged Sweeper II
  • 3443 Views
  • 7 replies
  • 1 kudos