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Resolved! Date field on new ticket doesn't work for 2025

I created a ticket type last year which included a field for date and time. This was working fine until someone told me today it doesn't work. I checked and I can log a ticket if I choose a date in 2024 but once I select one in 2025 it says 'invalid ...

Lansweeper startup

Hi,I'm having a problem with Lansweeper.We restart the server weekly to complete system updates and more.The problem is that almost always the IIS service doesn't start, it stays on the stopped state. I have to manually go and restart the services.If...

MarcoT by Engaged Sweeper II
  • 1335 Views
  • 2 replies
  • 0 kudos

Resolved! Antivirus not updated on Windows Server 2022

On the summary tab of a Windows Server 2022 the antivirus field is not updated with Sophos Endpoint Agent. This works fine for Windows 2016/2019 OR LSpush scans. Sophos Endpoint Agent is present in the Software tab.

Lansweeper Azure Scanning

we are exploring Lansweeper (on premise) Azure scanning feature. while we initiate scanning with right credentials, we receive the error message "No Valid Credentials found". we contacted Lansweeper support team, however it didn't go through the solu...

Registry scanning win 11

Hello everybody,i have some trouble with registry scanning at a win 11 Pro Notebook.One of my scanned RegKeys is not shown. This Key is set correctly, i check this at the Notebook, but is not shown in the "scanned regkey tab".All Win 10 Notebooks the...

Rall by Engaged Sweeper
  • 1249 Views
  • 1 replies
  • 0 kudos

Resolved! IIS Express not starting

Hi everyone,I upgraded for the latest version of Lansweeper 10.6.0.0, I had the 10.5.0.7. Now the IIS Express doesn't start. I've checked the thumbprint at the Windows certificates and it is the one configured at the IIS Express on Lansweeper.What ca...

Excluding OU's and User's

If anybody knows a workaround, please let me know, but we'd LOVE to use Lansweeper for scanning AD, and finding unknown Users, Computers, etc. This requires us to scan ALL of AD. However, we have some users and specific OU's that need excluded becaus...