Unable to Scan IP Address from Different VLAN

[gazy]

Hi,

I created a new VLAN and started moving workstations on the new VLAN. Previously Lansweeper used to scan the asset ok but now it doesn't scan the workstation on the new VLAN. I can ping it see it etc. but unable to scan the asset.
I am not sure what I have missed?

Thanks,

[fjca]

I meant exclusions on Lansweeper itself.

Scanning -> Scanning Targets -> (page down) Scanning Exclusions

And what are the errors reported by the machine itself ?

There is a report, "Error: All scanning errors", you can check
that for errors too.

[gazy]

I don't think so. I can ping and access from different subnets etc.

[fjca]

Hum, looks good to me...

Is the machine reporting any specific error ?

Besides that, do you have any kind of exclusion ?
By OU, by Name, by IP, something like that ?

[gazy]

Lansweeper DeviceTester 6.0.0.1
Scanning Lansweeper Service (on this machine)..
Status: Running
Version: 6.0.0.22
Pinging 192.168.5.12
Ping ok.
Scanning TCP ports..
Open ports:
135 (EPMAP)
139 (NetBIOS Session Service)
3389 (RDP)
445 (SMB)
Closed ports:
21 (FTP)
22 (SSH)
23 (Telnet)
25 (SMTP)
80 (HTTP)
443 (HTTPS)
9100 (Jetdirect)
16992 (Vpro HTTP)
16993 (Vpro HTTPS)
Scanning netbios..
Computername: WK05
Domain: TELLAR
OS version: 6.1
Platform ID: 500
Scanning netbios (UDP)..
Could not scan netbios
Scanning RPC EPMAP..
d95afe70-a6d5-4259-822e-2c84da1ddb0d:
12345778-1234-abcd-ef00-0123456789ac:
367abb81-9844-35f1-ad32-98f038001003:
1ff70682-0a51-30e8-076d-740be8cee98b:
378e52b0-c0a9-11cf-822d-00aa0051e40f:
86d35949-83c9-4044-b424-db363231fd0c:
a398e520-d59a-4bdd-aa7a-3c1e0303a511: IKE/Authip API
552d076a-cb29-4e44-8b6a-d15e59e2c0af: IP Transition Configuration endpoint
98716d03-89ac-44c7-bb8c-285824e51c4a: XactSrv service
c9ac6db5-82b7-4e55-ae8a-e464ed7b4277: Impl friendly name
f6beaff7-1e19-4fbb-9f8f-b89e2018337c: Event log TCPIP
30adc50c-5cbc-46ce-9a0e-91914789e23c: NRP server endpoint
3c4728c5-f0ab-448b-bda1-6ce01eb0a6d6: DHCPv6 Client LRPC Endpoint
3c4728c5-f0ab-448b-bda1-6ce01eb0a6d5: DHCP Client LRPC Endpoint
06bba54a-be05-49f9-b0a0-30f790261023: Security Center
76f226c3-ec14-4325-8a99-6a46348418af:
Scanning SIP..
Error: Socket exception TimedOut: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
Scanning SNMP..
SNMP disabled or wrong community
Scanning VPRO RMCPPing..
RMCPPing v. 9.1 NotConfigured
Done.

[fjca]

I think you ran it againt your own Lansweeper server, you must change the scanning target to one of the computers that stopped working.

[gazy]

Here is the output for devicetester.exe

Lansweeper DeviceTester 6.0.0.1
Scanning Lansweeper Service (on this machine)..
Status: Running
Version: 6.0.0.22
Pinging 127.0.0.1
Ping ok.
Scanning TCP ports..
Open ports:
135 (EPMAP)
3389 (RDP)
445 (SMB)
Closed ports:
21 (FTP)
22 (SSH)
23 (Telnet)
25 (SMTP)
80 (HTTP)
139 (NetBIOS Session Service)
443 (HTTPS)
9100 (Jetdirect)
16992 (Vpro HTTP)
16993 (Vpro HTTPS)
Scanning MAC..
Could not scan MAC.
Scanning netbios..
Computername: LANSWEEPER
Domain: TELLAR
OS version: 6.1
Platform ID: 500
Scanning netbios (UDP)..
Could not scan netbios
Scanning RPC EPMAP..
367abb81-9844-35f1-ad32-98f038001003:
0b6edbfa-4a24-4fc6-8a23-942b1eca65d1: Spooler function endpoint
ae33069b-a2a8-46ee-a235-ddfd339be281: Spooler base remote object endpoint
76f03f96-cdfd-44fc-a22c-64950a001209: Spooler function endpoint
12345778-1234-abcd-ef00-0123456789ac:
3473dd4d-2e88-4006-9cba-22570909dd10: WinHttp Auto-Proxy Service
1ff70682-0a51-30e8-076d-740be8cee98b:
378e52b0-c0a9-11cf-822d-00aa0051e40f:
86d35949-83c9-4044-b424-db363231fd0c:
a398e520-d59a-4bdd-aa7a-3c1e0303a511: IKE/Authip API
552d076a-cb29-4e44-8b6a-d15e59e2c0af: IP Transition Configuration endpoint
98716d03-89ac-44c7-bb8c-285824e51c4a: XactSrv service
c9ac6db5-82b7-4e55-ae8a-e464ed7b4277: Impl friendly name
30b044a5-a225-43f0-b3a4-e060df91f9c1:
8c7daf44-b6dc-11d1-9a4c-0020af6e7c57:
f6beaff7-1e19-4fbb-9f8f-b89e2018337c: Event log TCPIP
3c4728c5-f0ab-448b-bda1-6ce01eb0a6d6: DHCPv6 Client LRPC Endpoint
3c4728c5-f0ab-448b-bda1-6ce01eb0a6d5: DHCP Client LRPC Endpoint
30adc50c-5cbc-46ce-9a0e-91914789e23c: NRP server endpoint
d95afe70-a6d5-4259-822e-2c84da1ddb0d:
76f226c3-ec14-4325-8a99-6a46348418af:
Scanning SIP..
Error: Socket exception ConnectionReset: An existing connection was forcibly closed by the remote host
Scanning SNMP..
SNMP disabled or wrong community
Scanning VPRO RMCPPing..
No reply to RMCP ping
Done.

[fjca]

On the Lansweeper Server, there is a utility called devicetester.exe, it should be in

c:\Program Files (x86)\Lansweeper\Actions

Assuming you have Lansweeper on it's default location...

Run it and see what errors do you get.

[tgoral]

Did you enable VLAN trunking?

[gazy]

Hi,

There is no restriction or block within domain. The server allows all in domain and switch does not have any firewall.