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mgiljum
Engaged Sweeper III
I've got a few computers that used to have older versions of office (2003 and/or 2007), which we uninstalled and installed newer versions.

However, in Lansweeper, the software entries for those computers still list the old versions. Is there something extra I have to do in order for Lansweeper to correctly report what's installed?
1 REPLY 1
Bruce_B
Lansweeper Alumni
Information regarding installed software for Windows machines is scanned by Lansweeper from the registry of the computer in question, and mimics the add/remove software list. This information has a scan interval of 1 day, Please verify the following:
  • Check if the software is no longer present in the add/remove view of the computers in question.
  • Verify that the computers have been rescanned without error more than 1 day after the uninstall actions.