Hello, I would like to know if it is possible to create a ticket automatically by sending an email to a certain adress.Example:Our monitoring system detects an issue on a server;Monitoring system sends email to it support team (example@example.com)La...
Hello everyone !My last project was about to configure the Lansweeper helpdesk. It take me sometimes but now it works perfectly and helping our employees to create and track tickets more easly !But it still few stuff to configure to let the things be...
Hi there, I would like to scan a server with the asset type "server", but they are tagged with the type "Windows" and i can't change the type manually. How can i tell LS to scan the servers as type "server"? Thank you.
My Lansweeper cloud dashboard shows 1200 systems with no AV.... really?It does not detect all others. where is this in the cloud ?
I have a domain account for scanning Active Directory domain computers in Lansweeper for the Global Windows account. Because this requires local admin privileges, I've put this account in the "protected users" group in Active Directory for additiona...
Hello everyone, I have read through the available KB articles for LsAgent and installed it on my testing machine in order to get a feel for it. My goal is to present my findings to my customer who is currently scanning agentless through Active Scann...
We use Lansweeper reporting and dashboards on-premise most for the update information that can easily be retrieved using remote scan. IT Admins have build custom reports that they refresh when doing updates. All this information is not in the cloud. ...
I did a search on "scan frequency" and found some good information on how LS scans, when LS scans, and how to adjust LS scan frequency. But I do not see any "best practice" suggestions for setting scan frequency beyond the defaults of generally once ...
