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NextCodde
Engaged Sweeper

How can I update license information when the Lansweeper console isn't available?

Our licenses has expired before a new one was available. Now the console isn't reachable and I cannot find a back door to update license information.

1 ACCEPTED SOLUTION

There was an malfunction with OS updates. In result the IIS express crashed seconds after starting.

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2 REPLIES 2
David_GF
Lansweeper Tech Support
Lansweeper Tech Support

Hi @NextCodde, the web console should always be available, even if your licenses have expired. What error do you get when you try to access it?



~~~~~~~ (〃 ̄︶ ̄)人( ̄︶ ̄〃) ~~~~~~~
Sweep that LAN, sweep it!

There was an malfunction with OS updates. In result the IIS express crashed seconds after starting.