Port mapping on switches are still not updating on v.6.0.100.21. Status of port is reported properly, but the attached assets do not update. Is there still open work against this issue?
I am demoing LanSweeper v6.0.100.29. I've been working through getting everything to scan and that's going pretty well.I've been reviewing the results of these scans and have noticed that scanning for installed software has an issue. I have Acronis W...
Unless I am doing this wrong, is there a way to make link anchors in KB articles? I have a hefty KB article with multiple parts and I want to make a table of contents and link that to sections in my KB. I am running into the problem with the id= port...
Is it possible to use an alternate report writing tool to write help desk reports? We use Microsoft SSRS throughout our company for other reporting needs and would like to write some of our help desk reports using this tool as well.
I have about 10 different ticket types I use on a daily/weekly basis and I don't want all of them to show up on the end user dashboard in the "My tickets" list. How do I limit or even remove that box from the dashboard for end users?
Has anybody been able to figure out how to set SSH to work with scanning Advidia cameras? Each camera has its own little web server, and there are SSH option in the configuration. I have not been successful in getting Lansweeper to scan them.I have a...
HiOn the Uptime page for an asset there are three calculations for Uptime (See below). I was wondering if you could a) share the calculation code for this or b) is the summary value stored somewhere in the Database?Asset on totalDaily average on this...
