User scanning access denied only with Active Directory User Path

[AlexVlogic]

We use user service account with validated credentials work trough trusted Active Directory Domain. We have no error with Active Directory Computer path scanning target type but we have it with Active Directory User Path scanning target. we have same behavior with all trusted domain, no built-in user domain.

No more log error than: "User scanning example.dev EXAMPLEDEV: Access denied. Tried to scan with"

Any idea ?

thank

[Dwctech]

Yes, I have the same problem and this came about just recently.   Can't scan AD User Path, but Computer Path and Domain scanning seems fine. 

My scanning user account is not part of the protected user OU, and it also has domain admin membership.   This happened to a large number of different domains im monitoring and it happened all at once.   I'm currently running version 10.4.4.4

This looks like an issue that is happening for lots of Lansweeper users and based on the forums and KB, Lansweeper isn't doing anything about it.

Lets go Lansweeper Support!   we need this fixed.

[Yurii_Lazaruk]

AlexVlogic wrote:
We use user service account with validated credentials work trough trusted Active Directory Domain. We have no error with Active Directory Computer path scanning target type but we have it with Active Directory User Path scanning target. we have same behavior with all trusted domain, no built-in user domain.

No more log error than: "User scanning example.dev EXAMPLEDEV: Access denied. Tried to scan with"

Any idea ?

thank

Have you tried searching the knowledge base?

[Florian_Eigsi]

Hi, had same problem.

Is your service account member of protected user ?