General Discussion Forum - Lansweeper Community

Lansweeper VERY slow access on iPad

Hi, I'm trying to open Lansweeper from an iPad since I carry mine around throughout the day and prefer it to my laptop for some tasks. However, when I try to access Lansweeper on my iPad, the page just continually attempts to load and takes forever t...

Customer Survey after Ticket Closing?

Has anyone figured out a way to include a customer satisfaction survey inside a closed ticket response? We would love if this was automatically included in Lansweeper, but if it's not, has anyone found a good workaround?

BitLocker counts

Hi all,I am relatively new to Lansweeper, so I am trying to fumble my way through setting up a query. I'm not sure how to post the code properly although I did look around a little bit in the forum. So if I am doing it wrong, please tell me.Anyway,...

HelpDesk Report Request Time Worked Per Agent for each user

I need to be able to pull a report that give time worked per agent for each user for the last 7 days. Thanks in advance!!

Creating A Package

I am trying to create a package. When I chose command and copy the command to the window and click ok my step does not show up. What am I doing wrong. If I run the command locally it works but it doesnt save in my package.

historic user assignments

HelloIs there some report that checks the historic assignments? I guess if I remove an assignment, it disapears.I want to be able to either see everyone who has been assigned a specific machineor see all the machines that have ever been assigned to s...

import to DB

Hi allWe are in the process of consolidating all our asset managements to lansweeper.This means that during a couple of months we'll be using the old systems and lansweeper in parallel.I can easily export assets from the old system to excel/csv.The ...

Scheduling problem

Hi,I am your reseller from Taiwan.Need your assist to resolve my customer's technical issue:How to set up a shutdown computer schedule?Regards,

General Discussions

Forum Posts

Lansweeper VERY slow access on iPad

Customer Survey after Ticket Closing?

BitLocker counts

HelpDesk Report Request Time Worked Per Agent for each user

Creating A Package

historic user assignments

import to DB

Scheduling problem

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Host Initiated Scanning

Scanning printers only in one IP Range

HP warranty API

Lansweeper Agent Install via Intune Fails

Parent / Child helpdesk tickets

Can't create support case

vcenter scanning load?

Removing unwanted assets by type

Scheduled Reports Error

Deployment Packages Fail during premlinary check