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jim_midtun
Engaged Sweeper
Hi

I get this error when trying to edit an computer object in Lansweeper :


An unexpected error occurred. To troubleshoot this issue, please contact support@lansweeper.com and provide:

A screenshot of this error message. Include your entire browser window.
Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server.
Program Files (x86)\Lansweeper\Website\App_Data\web_errorlog.txt
Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe.config.
Program Files (x86)\Lansweeper\Website\web.config.
Technical details:
Object reference not set to an instance of an object.

Webversion: 7.2.100.23

1 REPLY 1
Esben_D
Lansweeper Employee
Lansweeper Employee
I wish I could help you, but as the error indicates, without having the log file, nobody will know exactly what the issue is.

It's best you follow the instructions in the error message in this case.