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Does technical support for LS really respond?

I've had a critical issue with Lansweeper the last month, which I combed the forums and web for an answer to, but couldn't find anything, so, as suggested, I mailed support about it almost a month ago (5/19). It's now become a critical matter with ac...

Jon_Uzel by • Engaged Sweeper
  • 4083 Views
  • 4 replies
  • 0 kudos

Deployment packages using lsagent

We have many assets that are not visible for hours and days to the Lansweeper server.On all computers we have the lsagent agent installed and they report to the server correctly.We have the need to install packages and run scripts from lansweeper eve...

uVNC Portable (trying to replace LSRemote)

I downloaded a portable version of uVNC viewer (1.2.0.1) from here:http://www.uvnc.eu/download/1201/vncviewer1201_portable.zipI renamed the executable to something simple, like VNC.EXE and created an action path for it:{actionpath}vnc.exe -host={comp...

mhammond by • Champion Sweeper
  • 7143 Views
  • 2 replies
  • 0 kudos

What reports do you use on a daily basis?

What reports do you look at on a daily basis? Are they built in or custom?Daily I have Lansweeper email me the failed login report, software changes, newly discovered software, and Workstations that have less than 10% space.

Custom views not appearing in Reports

I'm no longer able to create reports that have my custom views in Lansweeper views. Is this by design now? Also they don't even appear in the Report Designer.Old Reports seem to work but the code for it does not appear so I can't change them. New Rep...

njordur by • Engaged Sweeper III
  • 11789 Views
  • 9 replies
  • 0 kudos

Hard coded agents

My remote devices have a hard coded Lansweeper server name in their configuration file. That server is being decommissioned. A new server with new name and IP address is up and running. How do I get my clients that have the old server name hard coded...