Require notes for certain ticket types
Is it possible to have certain ticket types require the entry of notes? We want to make sure there is documentation for a subset of tickets.
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Is it possible to have certain ticket types require the entry of notes? We want to make sure there is documentation for a subset of tickets.
We have several Dell PowerEdge servers with iDRAC connections. We've previously been able to scan them with SSH credentials, but now we're experiencing a problem.We recently updated the drivers/firmware on the servers, including iDRAC. Following this...
Sorry if I am just not seeing something butI add a map to a location that is easy enough, But i have several loacations so How do i find the page of locations with the maps so I can print or edit them?
Hello,I have to manually categorize all our assets into different asset groups.The HUGE problem here is that if I change an asset status to say Broken. Then if I click on an Asset group say like Computer, that broken asset won't show anymore.How do I...
Hello everybody,is it possible to limit the size of an attachment?I've already searched everything but found nothing.Thank you for your help.Best wishesSascha
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This service needs to be enabled in order for me to run a powershell script to delete user profiles from hotdesks in one go using delprof2.exe
Is it possible to add/remove (non custom) specific fields to the summary view of an asset? Or just expand the ones already there to include additional values? For example, only the main Network Adapter is displayed. I'd like it to show additional ...