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tdizerens
Engaged Sweeper
Hi,
we have noticed that lansweeper scans duplicate assets:

once by correctly entering the Windows asset information and again as a Webserver with a different IP address.

We noticed that the different IP addresses are actually related to the different network cards in the computer.

Is there a solution to avoid this?

The unique identifier for the computer is the netbios but it also uses the IP address of the other network card as unique identifier.

1 REPLY 1
kves
Lansweeper Alumni
Hello Tiffany,

This is Koen from Lansweeper Support.

Since the webserver asset is not scanned as a Windows computer, we would think the scanning requirements for Windows scanning are not met (at least not on that IP address). We could help you troubleshoot this a bit more in-depth or help you set an exclusion. Please reach out to us on support@lansweeper.com.

Kind regards

The Lansweeper Support Team