Hello there!
The helpdesk module has indeed been updated now to support additional endpoints. For any further integration, we would recommend contacting tech support and providing them with your specific use case and requirements so they can be added to the customer wishlist: https://www.lansweeper.com/contact-support/
Regarding certifications, we would recommend visiting our trust center for more information regarding security and compliance: https://www.lansweeper.com/trust/
Should you still have questions about security and compliance after visiting our trust center, don't hesitate to contact our security team directly, as they are best suited to answer your questions.
Our security team can be contacted via email: security@lansweeper.com