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Adding destitution list members to the ticket (CCed Users)

ahagobian
Engaged Sweeper

‎09-04-2020 12:37 AM

We like to have destitution list members added as CCed user on the ticket to be able to view the ticket.
OR
ability to Create one group contain many users and can add this group to the ticket as CCed user instated of adding them one by one.
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