Anti-virus detection

[TimF]

We are now using Carbon Black Defense for Anti-virus. Lansweeper shows: Antivirus: No antivirus installed.

Lansweeper needs to detect newer security software like Traps, Cylance, and Carbon Black. And there is no need to see if it is up to date, as there are no DAT type files for these programs.

[Azuroth]

I've added FireAMP manually and it does see it as software. However, it doesn't show anything past that. I would like to see if on the summary page of the asset and showing whether it's out of date or up to date.

[Bruce_B]

Azuroth wrote:
I've added FireAMP manually and it does see it as software. However, it doesn't show anything past that. I would like to see if on the summary page of the asset and showing whether it's out of date or up to date.

As indicated and expanded further upon in this article, Lansweeper detects anti-virus program through 2 methods. Via software scanning and the anti-virus list, and out of WMI, which includes status information. If you're not seeing status information this means no anti-virus information was returned out of WMI. This is entirely normal if the computers in question are running a Windows Server OS, as Windows Server OS lack the WMI class that stores this information.

[Esben_D]

I added Traps, Cylance, Carbon Black and Cisco FireAMP to a feature request so that it may be scanned by default in future Lansweeper versions. Do note that adding an AV software to the existing list can be easily done manually. You can find how to add AV software to Lansweeper in this knowledgebase article: https://www.lansweeper.com/kb/123/managing-anti-virus-software-reports.html

[Azuroth]

Would love to see Cisco FireAMP included as well.