Product Discussions

Share feedback, exchange ideas and find answers to Lansweeper product questions.

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User themes

Ability for users to select their own theme for the interface. I've had a number of my helpdesk users ask if there's a "dark" theme available.

wdidom by Engaged Sweeper
  • 5161 Views
  • 1 replies
  • 2 kudos

Resolved! Restrict user access to assets

Hi,If we have a user in a branch office who we would like to be able to grant access to see the assets in IP location 'Branch Office' only, is this possible? If not, is there some way to restrict some users to only see a subset of assets in LANSweepe...

darrkon by Engaged Sweeper II
  • 24722 Views
  • 11 replies
  • 14 kudos

Assign Asset

Looking for the ability to assign an asset to a specific user rather than just a location. Would like to be able to know who was given a particular asset like a laptop. Last user is not the best tracking tool for this as I may log in to do a repair a...

Resolved! 2FA - Two Factor Authentication

Seeing as how Lansweeper is a repo for hordes of sensitive information... This seems like a good idea, Google 2FA plays well with many other LDAP/AD auth integrated tools/systems... https://support.google.com/accounts/answer/1066447

miketrike by Engaged Sweeper III
  • 19969 Views
  • 8 replies
  • 13 kudos

Live Monitoring

When will Lansweeper have the ability to do live monitoring of assets such as servers and switches? It would be very beneficially to get an alert of a device being off.

jhartley by Engaged Sweeper II
  • 1490 Views
  • 0 replies
  • 1 kudos

Ability to pause the SLA timer

Please allow us to pause the SLA timer by ticket status.So many of our jobs are for part time staff or require a 3rd party for repair.We desperately need to be able to pause tickets until users or vendors can respond to our requests for information.