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Forum Posts

Move Agents Subscribed Info

Presently, unless you manually click on the subscribed tab, you do not know if there are any other agents subscribed to the ticket other than the primary agent. It would be nice to freely see this info. My suggestion is to move the Agents Subscribe...

andejo5 by Engaged Sweeper II
  • 1338 Views
  • 0 replies
  • 0 kudos

Outlook task and calendar

Hello dev...team,It was great to have a Calendar and Task synchronization with Outlook/Exchange/Office365.I hope this future comming soon ? ^^have a good dayPZ

Resolved! Scanning certificates

Hi,is it somehow possible to scan which Windows server has an issued certificate?We would only need the information from Computer account - Personal - Certificates.

stiwa by Champion Sweeper
  • 12197 Views
  • 5 replies
  • 5 kudos

Report description

Hi LS team,it would be possible to add a description to the reports? Sometimes the title is not enough to understand the purpose of a complicated custom report, for example, "this report shows all the computers online, inside building F on 3rd floor,...

Prur-IT-o by Engaged Sweeper II
  • 1271 Views
  • 0 replies
  • 0 kudos

Real Ticket Templates

The current feature that is called Ticket Templates are not actually template for tickets. They are template for Notes to be added to tickets. There needs to be a real ticket template feature, that present a custom form for the user to fill in prio...

cajohnson by Engaged Sweeper II
  • 8322 Views
  • 4 replies
  • 6 kudos