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Forum Posts

Contract Management

I would love to see an option to enter (and link to vendor) support contact information. For example, if I own 20 licenses for 'Mastercam 2017' I currently enter that information into the Software License Tracking tab in LS, but there is no where to...

RTI_IT by Champion Sweeper
  • 6853 Views
  • 1 replies
  • 5 kudos

"Report Option" URL Parameter

It would be convenient if it were possible to automatically run a 'Report Option' when a report is visited via a custom link.Example:/report.aspx?det=web40repcomputersnew7days&title=Computer%3a+New+computers+found+in+the+last+7+days&RO=PingAssets

sandve by Engaged Sweeper III
  • 4970 Views
  • 1 replies
  • 0 kudos

Lansweeper BGInfo integration

BGInfo tool allows some PC information to be visible from the desktop (ip, name, logon server, OS Name, etc.) so it's easy for users and administrators to gather important data from the computer without going to complex commands.It be great to be abl...

lepezit by Engaged Sweeper
  • 8144 Views
  • 2 replies
  • 1 kudos

Trigger an action, from an SNMP trap event.

EXAMPLE: We have routers set up at remote locations that do two things. One is they offload all internet traffic to a local provider, (keeping it off the corporate WAN and freeing up bandwidth), and Second, we set up a fail-over VPN tunnel. The VPN t...

IFIT by Engaged Sweeper III
  • 6298 Views
  • 1 replies
  • 2 kudos

Help Desk - Our Wish List

Lansweeper Help Desk is an excellent choice for ticketing. It is not expensive, and it's pretty easy to use. I like the custom fields, and the configuration is pretty easy. Here are some improvements we'd like to see in future versions of the help ...

dpoll7428 by Engaged Sweeper II
  • 11587 Views
  • 5 replies
  • 1 kudos

Rethinking Documentation - Using Asset Groups?

Documentation by server is handy, but we've recently been going to "system" documentation. System, defined in this context, as a collection of hardware, software, networking, and configuration to constitute a service.System documentation could inclu...

milpo2717 by Engaged Sweeper
  • 5066 Views
  • 1 replies
  • 0 kudos