Product Discussions

Associate HP iLo ports with the server and have a link from the main asset page.

The vast majority of our servers are HP with iLo. It would be nice if there was a way to have a link to the iLo interface on the asset page for the server itself. I thought about using a custom field for it but that would depend on the users to kee...

Calendar and Round Robin Functionality

I am currently testing the Lansweeper helpdesk with a 30 day trial license. One of my goals was to explore the calendar's ability to automatically remove an agent from a ticket assignment based on availability. My testing does not seem to work as exp...

Resolved! USer create ticket from web, but can´t choose to add an non existing external user/mail as CC

Sometimes users need to be able to create a ticket from web and add an external user/mail that does not already exist.Only agents can add/create a new external user?

Restricted asset / user / ip-range viewing

Hello,First of all, congratulations on how nice LANsweeper is.I was looking for a way to give a certain Active Directory group access to a defined group of assets, users, ip-range. (VIEWING ONLY)Currently I have only found a way for them to access th...

Show OU for Asset Type Macintosh

Windows asset types show their Active Directory OU in the asset details page. By default, it seems the Macintosh asset types do not (the hostname of the Mac matches the computer object in AD). Does anyone know if there is a way to enable this?ThanksM...

Resolved! Unrecoverable Windows MAK key

I have a question about Lansweeper's ability to get Windows product keys. Some of my Windows products show as having unrecoverable MAK keys. I have found nothing on how to get that data within Lansweeper. I do know you can retrieve that info from ...

Better reporting templates

Lansweeper has done a lot for us. We purchased it because of how well it works. We also purchased additional Helpdesk agent licenses because of how great the helpdesk is coming along. My only criticism of Lansweeper so far is the formatting of any ex...

Cancel deployments

I think it would be great if I could send out a cancel command to stop a currently running deployment.

Topics in this forum

Associate HP iLo ports with the server and have a link from the main asset page.

Calendar and Round Robin Functionality

Resolved! USer create ticket from web, but can´t choose to add an non existing external user/mail as CC

Restricted asset / user / ip-range viewing

Show OU for Asset Type Macintosh

Resolved! Unrecoverable Windows MAK key

Better reporting templates

Cancel deployments

The scan queue is not decreasing

Lansweeper Full cloud

meaning of diffrent valus for tblComputersystem.Po...

Drive Space History

Wrong ticket time after database migration

Find the vulnerability report

Lansweeper Cloud version

Lansweeper onPrem Product Roadmap

Ability to disable asset scanning for a custom "St...

Frozen LS - SQL server is fine... Anyone else have...