Share feedback, exchange ideas and find answers to Lansweeper product questions.
Hello, When we onboard employees and receive new equipment, for example, we have checklists and documents that follow the users and equipment. Would it be possible to have a "forms" section for each asset that would include checklist line items as we...
I know this will never happen but I am going to add it to the wishlist anyways. I would love to see Lansweeper integrate the user profiles with Skype for Business Online (in Office 365) status. Just like you see the icon status for a computer asset...
I have a mailbox set up (helpdesk@mydomain.com) that the Lansweeper Help Desk is configured to check for tickets. Occasionally an HR employee will e-mail the help desk with new employee notifications and they copy everyone else that needs to know ab...
I need the whole DeviceID that is returned by WMI e.g. PCI\VEN_8086&DEV_A12F&SUBSYS_8054103C&REV_31\3&11583659&0&A0 but Lansweeper is only returning/storing 3&11583659&0&A0. Is there any plans for it to hold the true DeviceID?Thanks,Howard
Due to the current limitations of the helpdesk system it is not possible to enable tickets to be auto assigned via round robin/etc.. if you have multiple shifts of technicians.My organization has a 24/7 helpdesk which means we run 3 shifts of technic...
is there a possibility to define default filters, preferable that can be assigned to default web users, different type of profiles
Detect Display information on Linux / thinclients as well.SerialManufacturerResolution
We want to establish various contacts for a server asset. These contacts would be easier to manage if we could associate a team instead of an individual. Is that possible? So far, we only see user accounts from Active Directory show up in the pop-...
