We have just started using this software and would love to have the ability for daily reports on all closed tickets and tickets that are still open and a break down of what agents have closed what. Is this something that you intend to do?Thanks,David
I've been regularly running in to two network related issues. First, if a machine has multiple IP addresses, only the most recently scanned one seems to be searchable. Second, if a MAC address is scanned on a switch that does not match an existing de...
Hello,One think that we liked to have available is more information on physical memory, namely things like Manufacturer, Model, Serial, PartNumber:https://msdn.microsoft.com/en-us/library/aa394347(v=VS.85).aspxThis would helps a LOT on memory upgrade...
I would love to see an option to enter (and link to vendor) support contact information. For example, if I own 20 licenses for 'Mastercam 2017' I currently enter that information into the Software License Tracking tab in LS, but there is no where to...
It would be convenient if it were possible to automatically run a 'Report Option' when a report is visited via a custom link.Example:/report.aspx?det=web40repcomputersnew7days&title=Computer%3a+New+computers+found+in+the+last+7+days&RO=PingAssets
BGInfo tool allows some PC information to be visible from the desktop (ip, name, logon server, OS Name, etc.) so it's easy for users and administrators to gather important data from the computer without going to complex commands.It be great to be abl...
