Expand ticket dispatch and closing rules

[HappyHeathen]

I would like to see the ability to create custom ticket dispatch and ticket closing rules by ticket type (in addition to ticket state)

Ticket Dispatch:
Add condition = "Ticket Type" with selection list for creating the rule

Ticket Closing:
Add a second grouping = "Ticket Type" in the selection list for creating the rule

[Esben_D]

I added both requests to their respective feature requests regarding ticket dispatching improvements and ticket closing improvements.