HelpDesk

[SyncMasta]

Is there any feature planed for "HelpDesk" usage?

So like log calls from end-pc-users, self-help-portal or ticketing system?

[Hemoco]

There is no API at the moment. We are also not aware of any open source help desk integrations with our software.

[SyncMasta]

is there any API to lansweeper to create an own helpdesk software or any other solutions to opensource projects, so mean a plugin in e.g. OTRS or some else?

[Hemoco]

This feature is on our road map, but we do not currently have a release date for it. A few other companies have integrated their own help desk software with Lansweeper however. An example can be found here: http://www.sharepoint-applications.biz/asset_tracking.html