Not able to full scan dell IDRAC devices in Lansweeper

[IGMBio]

Hi Team,

I am not able to full scan the Dell iDRAC devices in Lansweeper using SSH and SNMP credentials, could you please help me with this.

[IGMBio]

Got your point Thanks a lot.

Additionally, could you please let me know how to fully scan Network devices (Switches and Firewalls), tried performing scan with SNMP and SSH and failed to fully scan the device.

[KevinA-REJIS]

Unfortunately another team manages our switches/firewalls, and they're VERY protective of them, so I'm lucky if Lansweeper can pull basic information from them. 

[KevinA-REJIS]

For SSH, I believe this is due to Dell implementing a security feature that requires keyboard interaction for a connection to continue. 

For SNMP, I tested on one of our iDRACs and it doesn't appear to be scanning for us. **Correction, I used the Device Tester and SNMP is pulling in basic information, it's just not updating the scan time on the asset page.

[IGMBio]

Could you please let me know then how to proceed for a full scanning of Dell iDRAC devices in Lansweeper

[KevinA-REJIS]

With more testing, it looks like the SSH account needs admin privileges to pull in some info. But due to Dell's security feature, I don't think there's a way to fully scan iDRAC anymore, or at least I haven't found a way.