Technical Troubleshooting

Find expert answers from Lansweeper Virtual Office Hours. This read-only forum is for focused content, with posts by Lansweeper experts

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Kudos

Is there a way to upgrade to the cloud without hav... - ( Monday )

Is there a way to upgrade to the cloud without having our information stored worldwide?

What are the recommended specifications for runnin... - ( Monday )

What are the recommended specifications for running Lansweeper?

Is there a way to protect an asset from accidental... - ( Monday )

Is there a way to protect an asset from accidental deletion from a user?

What is a best practice to keep your scanning queu... - ( Monday )

What is the best practice to keep your scanning queue running smoothly at all times?

Would you recommend to install LS Agent on Laptops... - ( Monday )

Would you recommend to install LS Agent on Laptops?

Which asset data is used to determine if an asset ... - ( Monday )

Which asset data is used to determine if an asset is unique?

Do we have any way to delete more than 200 devices... - ( 3 weeks ago )

Do we have any way to delete more than 200 devices from our Lansweeper in one go from console?

If we only just purchased the Enterprise version d... - ( 3 weeks ago )

If we only just purchased the Enterprise version do we get all the new features?

If you rename a machine will it automatically merg... - ( 3 weeks ago )

If you rename a machine will it automatically merge as one?

Do you have tips on developing SQL reports for Lan... - ( 3 weeks ago )

Do you have tips on developing SQL reports for Lansweeper on-premises?

How can we add multiple on-prem scanning servers? - ( 3 weeks ago )

How can we add multiple on-prem scanning servers?

How do you set a set of devices to only use LSAgen... - ( 4 weeks ago )

How do you set a set of devices to only use LSAgent scan?

Are there online courses for Lansweeper? - ( 4 weeks ago )

Are there online courses for Lansweeper?

Is there a plan to allow Cloud based reporting be ... - ( 4 weeks ago )

Is there a plan to allow Cloud based reporting be able to return/export more than 10,000 records?

Do we lose our on-premise setup if we move to Lans... - ( 4 weeks ago )

Do we lose our on-premise setup if we move to Lansweeper Sites?

Can Lansweeper discover Voip phones and provide de... - ( 4 weeks ago )

Can Lansweeper discover Voip phones and provide detailed information about the phones?

How can Lansweeper be integrated with SCCM, and wh... - ( 4 weeks ago )

How can Lansweeper be integrated with SCCM, and what is the benefit?

We have activated SSO in Lansweeper, but we can st... - ( 4 weeks ago )

We have activated SSO in Lansweeper, but we can still log in using also our regular login?

Where can I find the recording of the Open Office ... - ( 4 weeks ago )

Where can I find the recording of the Open Office Hours webinars?

Do monitors use a license? - ( 4 weeks ago )

Do monitors use a license?

How to install self-signed SSL certificate on Lans... - ( 4 weeks ago )

How to install self-signed SSL certificate on Lansweeper on-premises?

We get a lot on Unknown Assets in our Asset list, ... - ( 4 weeks ago )

We get a lot of Unknown Assets in our Asset list; how can we mitigate this?

Are there any plans to provide a remote access sol... - ( 4 weeks ago )

Are there any plans to provide a remote access solution through Lansweeper?

Can we discover database schemas within servers -... - ( 4 weeks ago )

Can we discover database schemas within servers, such as Oracle?

What is the impact on a machine or server for an a... - ( 4 weeks ago )

What is the impact on a machine or server for an agentless scan?

Is there a recommended scan schedule for VPN envir... - ( 4 weeks ago )

Is there a recommended scan schedule for VPN environments?

Is there a work around or close service for GCP sc... - ( 4 weeks ago )

Is there a work around or close service for GCP scanning for on-prem/keeping it on prem? Is there a...

Does Lansweeper allow to patch the vulnerabilities... - ( 4 weeks ago )

Does Lansweeper allow to patch the vulnerabilities of software installed?

How does the system handle reports for devices wit... - ( 4 weeks ago )

How does the system handle reports for devices with multiple MAC addresses?

How can I filter scan results to show only a speci... - ( 4 weeks ago )

How can I filter scan results to show only a specific scan server?