Hi, I am sure this has been answered before but I cant find it.
I need a report that shows and counts all helpdesk tickets regardless of status that have been raised against a user?
Example:
John Smith: Total of XX tickets raised
LIST OF ALL TICKETS JOHN HAS RAISED OR HAVE BEEN RAISED ON JOHN
In Lansweeper when you search for a user it already have this information as part of their profile showing how many tickets they have raised, when they were created, the ID, the subject , Type and state.
Any help much appreciated.
