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MrJohnBravo
Engaged Sweeper

Hello

     Is there any way to create a report that shows a column with time worked as its displayed/edited from the "edit ticket" screen . I haven't been able to see any tables/fields that have this exact value in it. Could someone please point me in the correct direction. 

Example : tw.png

1 REPLY 1
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

For more information on Time Worked, you can refer to this community post: https://community.lansweeper.com/t5/general-discussions/tracking-time-worked-on-helpdesk-tickets/td-...

However, it seems that you might be using a custom field instead of the default Lansweeper feature, so if you need assistance with custom fields and reporting, you can get some guidance from our support team:

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