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Creating a spreadsheet that adds specific tickets to list daily

I am trying to create a spreadsheet from ticket information that will update daily. The tickets I want added all have the the same language except for one part on the ticket subject (ex. Seperation of Employment: xxxxxxxxxxxxx where xxx is the employ...

Helpdesk report with nested categories

Good afternoon,We are struggling a bit with a report on all Helpdesk tickets.On each ticket we have a mandatory level 1 and 2 category filled in and an optional level 3 category (see screenhot). These are nested so that when level 1 is selected only...

ArjanvA by Engaged Sweeper
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Ability to audit monitors on HP ThinClients

When scanning a linux based HP Thin Client using SSH the connected monitors are not shown as dmidecode must not provide the information, I have found the information is stored in the Xorg.0.log file if this file was parsed then the monitors could be ...

Action variables case sensitivity

I was looking to add an action to open up the Nagios status page for an asset. In the future, I will be looking to integrate other Nagios actions via their REST API. The problem is that the Nagios CGI is case sensitive. Lansweeper has weird logic ...

bbeavis by Engaged Sweeper III
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Getting started with custom OID scanning and sharing

With Lansweeper 7.0, it is now possible to start scanning your own custom OIDs!For people new to OIDs and OID scanning, I recommend you take a look at our documentation on how to scan Custom OIDsFinding custom OIDsSince finding the right OID to scan ...

Esben_D by Lansweeper Employee
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Windows Defender & Action Centre

Action Centre Windows 7 - Is there a way to centralise or see the action centre alerts for individual PC's in one place?Windows Defender - Cannot see under software report/search, seems to not exist, yet have it installed and running on all PC's?

worthmike by Engaged Sweeper
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Multi User Assets

I need to determine the assets in our Domain with Multi user Login.i.e. Assets with more then five different users in last 50 logons!any help or pointers would be greatly appreciated!

Tomas by Engaged Sweeper III
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