Manually Entering New Assets Before Scan

[nlee]

When we receive new PCs I'd like to be able to enter them into Lansweeper so I can track the PO numbers for them and the serials. It seems when I do this, I end up with duplicates. What I was doing was manually entering it as Stock, Windows, Assetname as Serial (left unlocked), Manufacturer (unlocked), Model (unlocked), Domain, and then serial (locked). When I do this I always end up with duplicates once the machine is on the domain and scanned.

Is there a way to pre-enter an asset so that when it's scanned the serial is detected and updated with the rest of the information, so that way I have the PO info (as a custom field) is already in there?

[nlee]

Okay, that won't work then. Thanks anyways. Hopefully someday it'll do it by Serial.

[Hemoco]

nlee wrote:
Hopefully someday it'll do it by Serial.

This likely won't happen, as we allow you to overwrite serials. We are working on a way to identify Windows computers based on MAC address instead.

[Hemoco]

Lansweeper identifies Windows computers based on their NetBIOS computer name/NetBIOS domain name combination, not based on their serial number. Make sure that:
- You are running the latest Lansweeper 5.0 version: http://lansweeper.com/Download.aspx
- When manually creating Windows assets, you select "Windows" as the asset type and submit the correct (actual) computer name and domain name.