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Upgrade option greyed out.

spnet
Engaged Sweeper

‎05-15-2010 10:08 PM

I have lansweeper installed on windows server 2008 VM and im trying to upgrade from 4.0.0.18 to 4.0.0.24 and the option to upgrade is greyed out. I still have UAC enabled on the machine, if that matters. I have tried rt clicking the setup.exe and run as administrator.

Any advise would be appriciated.

Thanks
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Hemoco
Lansweeper Alumni

‎05-16-2010 12:21 PM

Can you post the install.log file please.
If the setup hasn't finished yet you can find a temporary log file in %temp%
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