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Forum Posts

Resolved! LAPS Credentials setup

Hi,I'm following the new article to setup LAPS credentials for scanning.Scan a Windows computer with LAPS - Scanning your network - Lansweeper CommunityWe have LAPS in our environment and have been using it for a while. I have done the following per ...

pharder by Engaged Sweeper
  • 2 replies
  • 0 kudos

Scanning windows pc's that dont have passwords

I have a small windows pc based render farm with around 25 computers.I want to scan them with lansweeper but the problem is that these computers dont have passwords.They have a windows user with no passwords. So lansweeper cant scan them.Is there any...

What is a recommended scan frequency?

I did a search on "scan frequency" and found some good information on how LS scans, when LS scans, and how to adjust LS scan frequency. But I do not see any "best practice" suggestions for setting scan frequency beyond the defaults of generally once ...

jimbarr by Engaged Sweeper
  • 0 replies
  • 0 kudos

CERTIFICATES scan time too long

Hi all,I'm using Lansweeper v.  I referenced this other forum post from 09-20-2022 by Lansweeper Tech Support that acknowledged that Windows certificate scanning times are an issue.However, our checkbox for CERTIFICATES, under Scanned Item I...

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thromada by Engaged Sweeper II
  • 14 replies
  • 0 kudos

Lansweeper - Azure Tenant

Hello Lansweeper Community, I have a question. We have an Azure Tenant and we want the trial (14 days) to test the product. I've installed the Lansweeper Scanner on a Virtual Machine, I've completed the setup.Also I created credentials for IntuneV2 t...

CBunea by Engaged Sweeper
  • 0 replies
  • 0 kudos

LS fails to get Partition Information from AiX server

I everyone.As Title say in my company we have several AiX machine. After scan, some of them doesn't show partition Information on the asset page. We tried with any kind of user account, even root account doesn't get those information, tried root with...

Adder by Engaged Sweeper
  • 1 replies
  • 0 kudos

Printers are not showing toner or OID information.

Hi, Not sure if anyone can help me. I upgraded to the latest version and now my printers are not scanning correctly. I am getting the Scan Incomplete - SNMP was not scanned, but existing record has SNMP info. I tried deleting the asset and am now not...

Switch stack assets issue

We have many switch stacks in our environment. Most of them are built with Catalyst 9300 switches. The product OID that comes back for these is which the Cisco OID tool reports back as cisco9300FixedSwitchStack. Lansweeper report...

wcb by Engaged Sweeper III
  • 1 replies
  • 0 kudos

Citrix Apps

Hello,we have installed Lansweeper v10.4.0.2In earlier versions there was Asset Software shown as "Delivered by Citrix".This Software is deployed by our Citrix Workspace (formerly Citrix Receiver)Now i cant see it anymore. Where can I find our Softwa...

Andreas by Engaged Sweeper
  • 1 replies
  • 0 kudos

Resolved! Assets not all go from non-active

Hello LS community!Not all our assets go from active to non-active. Is this because they are set manually to active?We would like that all assets automaticity go from active to non-active is they are not seen in the last 45 days.We are currently on v...

carlow by Engaged Sweeper II
  • 5 replies
  • 0 kudos

Resolved! Best Method of Scanning Remote Workstations?

*New customer*In short, which scan method do most customers use to scan remote workers' laptops? I can see how WMI may prove to be impractical because it would need to be scheduled at the exact time someone's PC is both online and connected to VPN. W...

Setting scan interval for network switches

I'm sure I'm just missing something obvious, but how do I set the scan interval for network switches?   It looks like it's only scanning every month or two (no real consistency I can find), and I'd like to scan them daily.    

pryan67 by Champion Sweeper II
  • 3 replies
  • 0 kudos

Support for other devices intune

Hello,We have setup a connection to our cloud to scan our intune devices. But overlooked the line "Specifically, Android, iOS (iPhone and iPad) and Windows Phone mobile devices can be scanned"So we found out the hard way that a simple windows laptop/...

RobinD by Engaged Sweeper
  • 1 replies
  • 0 kudos

Small scaning agent for remote offices

Dear team,is there any solution to scan a remote office without having a vpn connection to our main Lansweeper installation?It would be nice if there is a small proxy server running under windows or even linux which will deliver scanning possibilitie...

BuckRogers by Engaged Sweeper II
  • 5 replies
  • 1 kudos

Cluster roles showing non active

Hi Team, The windows cluster roles showing as non-active in the asset reports, how to avoid this scenario. 

Nik14 by Engaged Sweeper
  • 1 replies
  • 0 kudos