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Björn
Engaged Sweeper

For some time we were able to use the search bar to look for cloud users, until a few weeks ago, when we lost this option (possibly after an update).

After some troubleshooting and getting in contact with support, it appears that this feature was actually a bug (caused by lsagent deployment, where it shows the cloud users under an Onprem tab).

I raised a feature request with reference PI-825. For those that could use this feature, please do the same.
Thanks.

2 REPLIES 2
FrankSc
Lansweeper Tech Support
Lansweeper Tech Support

Hello Björn,
I don't see a real relation with the installation of LsAgent tbh. 
The search for users is based on data that is available or not available, and how the data is being indexed. 
We will contact you through the Support case to see what can be done to get this working again.

Hello Frank,

Thanks for your feedback.
I do believe they closed the support case, as this was no intended feature.

And I suspected lsagent because of the AAD users, which I am still able to find via the search bar now. All of them have their PC scanned by lsagent. 

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