This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

→ 🚀What's New? Explore Lansweeper's Fall 2024 Updates! Fall Launch Blog !

Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign in/Join

Tasklist Task Kill action

A simple way to see tasks on remote pcs and then kill them the lazy wayTASK LIST cmd.exe /K {actionpath}pslist.exe -s -r 3 \\{computer} The options set it to open a dos window and refresh every 3 seconds so you can see whats up.pslist is from PStools...

danielm by • Champion Sweeper II
  • 17217 Views
  • 1 replies
  • 1 kudos

Approved Antivirus list

We recently changed A/V programs and I've tailored LS Anti-Virus settings to reflect only our current A/V Software as approved A/V software. However, I'm still seeing programs like Microsoft Defender show up in the Anti-Virus line under computer Anti...

JSkwarek by • Engaged Sweeper
  • 4565 Views
  • 1 replies
  • 0 kudos

Auto assign notifications

In the General Settings I have under the Auto assign area both Enable auto assign and Auto assign ticket to agent adding first public note checked. For the past, well since using LS, this doesn't seem to be working for us.A ticket would come in, one ...

jkrelic by • Champion Sweeper
  • 4859 Views
  • 1 replies
  • 0 kudos

Resolved! Helpdesk Ticket List

I tried looking for these answers but wasn't able to find anything...Why are some tickets in the helpdesk list purple?What are some helpdesk ticket titles in bold?

create but not edit reports

Hello,Does anybody knows if:Is it possible to have a user role where can create reports but not edit others reports?The user will be able to edit only his reports.Thank you

manos by • Engaged Sweeper II
  • 4464 Views
  • 1 replies
  • 0 kudos

Resolved! Uninstall - Multiple Versions of Firefox

Hey Everyone, I am trying to remove multiple versions of Firefox from our environments. Before I recreate the wheel I wanted to see if there are any packages or tips I can borrow. Thanks

Dtyner by • Engaged Sweeper II
  • 8506 Views
  • 2 replies
  • 0 kudos

Resolved! Trying to customize user help desk tabs/dashboard

I've been hunting and tinkering for a few hours, but I can't seem to find an answer as to whether this is possible.I manage IT for a nonprofit, and would like a pretty 'minimal' help desk for end users once they log in to report or check on a ticket....