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AL13
Engaged Sweeper

I have 5 different VLANs, and deployed the main Lansweeper server, and 4 scan servers in their respective VLANs. Which means each VLAN will have a scan server. Each scan server will periodically scan devices on their VLAN.

All the devices are on the Windows platform and with the LsAgent installed.

I don't know why all the devices are pointing to the main Lansweeper server instead of their respective scan server. I even placed the individual device into a LsAgent Group Configuration and Linked it to their respective scan server. But it doesn't help and all devices still point to main Lansweeper server.  

I would appreciate it if someone could guide me. Thank you

1 REPLY 1
ErikT
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

Our tech support team should be able to assist you with this. 

How to contact support?

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

Using the GatherLogs tool.