For a certain PC manufacturer all devices we run miss serial number in Lansweeper and also retriev empty value if queried using WMI locally. This causes that a new aset is detected each time a device is renamed, as rename detection checks on Model, S...
We are using scanners to verify inventory in Lansweeper as many know Dell and other company's don't list the full serial number in the resister so when we scan the serial number into the search field nothing will come up because Lansweeper will only ...
I found this code, but it only shows me the current month.How do I edit it, so that it shows the top 10 ticket types for Year To Date for the current year?Select Top 10 DatePart(yyyy, htblticket.date) As Year,DatePart(mm, htblticket.date) As Month,'....
At least half of our users have two monitors connected to their computer; however, LANSweeper will oftentimes only register that one monitor is connected. Can anyone tell me a)what LANSweeper is looking at to detect the monitor, b)why it sometimes pi...
We released our new Report Library as mentioned in the announcement post. Feel free to check it out or go straight to the new Report Library.If you have any feedback on how we can improve the Report Library further, feel free to drop a comment below!
I'm not see Office 365 ProPlus populating in the software section in some of my PCs. Trying to find the root cause of some version difference in our organization...but they are not all showing up. I'm certain about this.Thoughts/solutions?- I expect...
for those who are not aware, the licensing for Java is changing. It will still be ok for Personal use but not commercial or Enterprise. https://www.java.com/en/download/release_notice.jspSo LS can look for versions and create a report yes? will it un...
