Hello,Is it possible to create a filter for the helpdesk to show only tickets with SLA’s on it?The only SLA filter I found is the filter “SLA Overtime”.
I know normally Lansweeper is unable to view networked printers (from a print server). I believe it works if you manually map by IP.But one day, I added the ip ranges my printers were on to my scanning targets, and they showed up on a computer asset ...
I've been reading through a lot of the help desk forums trying all these various items and they seem to only halfway work, or they work inconstantly within my environment, and I can't figure out why. I have scanned my environment I have all of my en...
Hi, I'm trying to open Lansweeper from an iPad since I carry mine around throughout the day and prefer it to my laptop for some tasks. However, when I try to access Lansweeper on my iPad, the page just continually attempts to load and takes forever t...
Has anyone figured out a way to include a customer satisfaction survey inside a closed ticket response? We would love if this was automatically included in Lansweeper, but if it's not, has anyone found a good workaround?
Hi all,I am relatively new to Lansweeper, so I am trying to fumble my way through setting up a query. I'm not sure how to post the code properly although I did look around a little bit in the forum. So if I am doing it wrong, please tell me.Anyway,...
I am trying to create a package. When I chose command and copy the command to the window and click ok my step does not show up. What am I doing wrong. If I run the command locally it works but it doesnt save in my package.
