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joelnewton
Engaged Sweeper

Hi, I have a couple dozen assets that are scanned daily, that don't show scan errors, and haven't add a successful scan in a couple weeks, or even a month. I can see that scan attempts are being made but I can't locate what is causing them to fail. I enabled debug-level logging in errorlog.txt in the \Service folder, but no info about those assets is logged there.

Any help is greatly appreciate. Thank you.

1 REPLY 1
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

For troubleshooting assistance, we would recommend reaching out to support: https://www.lansweeper.com/contact/contact-support/