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Resolved! Linux scanning commands - Remove or edit sudo command?

Hello,My organization uses Delinea (previously Centrify) to integrate our *nix systems with Active Directory. Because of this, instead of using the sudoers file and the sudo command to elevate privileges, it uses AD's access rights and the dzdo comma...

euniklo by • Engaged Sweeper
  • 1814 Views
  • 2 replies
  • 0 kudos

Resolved! missing Custom OID scanning in cloud interface

Hello,I downloaded and installed on-cloud Lansweeper version 12.5.0.7.I'm looking to find the Custom OID scanning menu but I can't find it.My version is demo (within the 14 days) and I also installed Network Discovery Hub 4.5.5., linked to my cloud L...

Custom OID Scanning Problem

Hi there.I imported the Aruba MIBs into my Lansweeper, but they are not returning any information.I followed these three guides.Troubleshooting SNMP scanning issuesScanning extra SNMP data with custom OID scanningTroubleshooting custom OID scanning i...

gcosta by • Engaged Sweeper
  • 3391 Views
  • 2 replies
  • 1 kudos

12.5.0.7 Stuck on Update in Progress

I tried updating our Main Lansweeper On prem server to 12.5.0.7 but it just stuck on 1110 out of 1150 processing script. Waited for almost an hour and nothing happened. had to revert back the VM just for the Lansweeper website to be online again. Any...

Jojo27 by • Engaged Sweeper
  • 587 Views
  • 1 replies
  • 0 kudos

Sync Server Down - Tried Everything

The sync server for one of our clients is listed as down but when I log into the web console the only issue is that it can't connect to the cloud site. I've tried the instructions in https://community.lansweeper.com/t5/sites/scan-server-status-unknow...

Resolved! Problem with update from 12.3.2.5

Hello everyone,I'm currently still on version 12.3.2.5. With this version, I set up a second scan server, which is working very well.However, I’m unable to update to a newer version, and I'm not sure if this issue started after setting up the second ...

Resolved! Haven't received license key

I paid for my Lansweeper subscription last week but have not been sent a license key (Cleverbridge reference number: 494212029). This is despite contacting the agent who sold me the subscription, and Lansweeper Sales. Can this key be expedited please...