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OID mapping in Lansweeper Site

Is there functionality in Lansweeper Sites similar to the OID mapping under Asset Mapping in Lansweeper Classic?I recently discovered that some of our newer Fortigate firewalls (Fortigate 60F) were being incorrectly identified as FortiWifi devices in...

Alias reply on all tickets

Hello,We are working on implementing a new email domain within our organization. We have also linked this email address to the mailbox that Lansweeper reads. In every ticket that is now forwarded from the mailbox, the new email address is included. H...

ICT_AAE by • Engaged Sweeper
  • 278 Views
  • 1 replies
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Mapped Drives not reporting

Could someone please help clarify what is needed in order to ensure Lansweeper can pull the mapped drives for workstations? My mapped drives section has zero information populating for my devices. 

tmking by • Engaged Sweeper
  • 348 Views
  • 1 replies
  • 0 kudos

Terminals Assets and MAC Address

Good Afternoon friends, I need to find the MAC address of all the assets labeled terminal in my Lansweeper. Id like to run a report, but I cant figure out what im doing wrong. Does someone have a script I can steal? thanks! 

Grafana Integration

I need to get the following information from Lansweeper, but based on the REST API documentation, I couldn't get to this data. Could someone tell me which endpoint and GraphQL query returns these queries?Total Assets;-Number of Users in AD;-Total Dom...

Vsantos by • Engaged Sweeper
  • 335 Views
  • 1 replies
  • 0 kudos

view without license

Hello everyone,We are currently using Lansweeper with licenses for LS Helpdek Agent and LS Starter.If we do not renew the licenses, can we still view the content of the previous, old tickets?

HEIFO by • Engaged Sweeper
  • 240 Views
  • 1 replies
  • 0 kudos

Resolved! Deleting Installer Package

Hi, I have an installer package that I cannot delete. Before this, it was stuck in a "performing preliminary check" loop despite it actually getting installed at that endpoint.I found in another post the following steps to end the loop which I follow...

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