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Automatic Asset Assigining

Merick1983
Engaged Sweeper

‎02-13-2017 09:48 PM

Is it possible to automatically add the asset from which the ticket was created when creating a ticket via the website? If not, how would I make it a required field?
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Merick1983
Engaged Sweeper

‎02-15-2017 09:22 AM

I found the answer to this - I used the user info tab of the ticket.
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