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‎01-06-2017 06:31 PM
I need a way to give the user some instructions when submitting a ticket. This is necessary to help them understand why choosing the correct ticket type is important.
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‎02-13-2017 09:52 PM
I'd also like to see this as an option. We currently have a form that has to be filled in when requesting WiFi access, the form states the users obligations while using the WiFi access.
I'd like to create a custom ticket template where the user reads and agrees to the terms (with a custom yes/no field) and once agreed, the ticket is submitted.
I'd like to create a custom ticket template where the user reads and agrees to the terms (with a custom yes/no field) and once agreed, the ticket is submitted.

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‎02-12-2017 03:27 PM
I'd like to see a way to add static text to the ticket "header" too.
